Rejection of RoA registration applications

In terms of section 23(4) of the 2023 Act, if rejecting an RoA registration application, the Keeper must inform the applicant, or, as will be the case with the majority of applications, their agent, accordingly.

Any rejection of a submitted RoA registration application will be due to the uploaded document(s) failing to pass virus scan stage.

Where this occurs, the Keeper will notify the applicant(s) or, as will be the case with the majority of applications, their agent, by email that the application cannot be progressed until a virus-free document is submitted and give instructions to replace the document.

If the document isn't replaced, the Keeper will issue an email reminder after 20 days, advising that the application will be rejected in another 10 days (30 days after submission) unless a replacement document is submitted.

If no virus-free document is submitted by 30 days after submission, the application will be rejected and the applicant, or, as the case may be, their agent, notified by email.


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